SMS terms & conditions

Program name and description

Casa Kimball Guest Messages. Casa Kimball sends transactional text messages to guests in connection with a reservation or at the guest's request: one-time sign-in links to view your reservation and invoice, and requests to complete arrival and departure information for an upcoming stay. We do not send marketing or promotional text messages.

Opting in

You receive messages only if you opt in yourself, in one of two ways: (1) you request a one-time sign-in link by entering your own mobile number at casakimball.com/login, or (2) you provide your mobile number and check the consent box (“Text me about my reservation”) when reserving at casakimball.com/book. We never send text messages to numbers that have not opted in through one of these paths, and we never use purchased or third-party lists.

Message frequency

Message frequency varies and is low — typically a handful of messages per reservation, and sign-in links only when you request one.

Fees

Message and data rates may apply according to your mobile carrier plan. Casa Kimball does not charge for text messages.

Opting out

Reply STOP to any message to cancel and receive no further texts. After you opt out, we may send one final message confirming the opt-out. You can opt back in by requesting a new sign-in link.

Help and support

Reply HELP to any message, or contact us at monica@casakimball.com.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

See our privacy policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Last updated: July 2026